Q. How do you differ from other “nighthawk” companies?

We differ from our competition in four important ways:

1. Focus: PRA is purely focused toward the pediatric domain. In that we provide only subspecialty coverage for the “graveyard shift”. Most of our physicians are fellowship trained and well experienced in the Pediatric domain.
   
   
2. Quality: Pediatric Radiology guarantees the utmost quality by providing extremely well trained radiologists and by enforcing strict quality controls following a process methodology. Nearly all of our radiologists are fellowship trained or have specialized CAQ. All are ABR certified.
   
   
3. Cost: PRA has no daily minimum requirement. Client-partners pay only for what they need to have read with no hidden charges.
   
   
4. Technology: PRA utilizes advanced technology which includes a combination of web servers and robust PACS software. Multiple-level built-in redundancies are employed to ensure that there are no delays in turn around time.

Q. What is your turn around time? When do you cover?

Within 30 minutes - with important results discussed directly with referring physicians. Time of coverage is tailored to client-partner's needs.

Q. Can the radiologists be directly contacted during the time of coverage?

Yes! PRA’s radiologists are an extension of your practice. ER physicians can consult via phone at any time.

Q. We are not sure if our technology is compatible. Will you assist us with implementation?

Yes! PRA will analyze your existing structure and offer the least expensive method for integration. In many cases, there is little to no significant cost. PRA works with the hospital staff to ensure a secure, HIPAA compliant solution.

Q. What are the start-up costs?

PRA offers no/low-cost installation, courtesy of proprietary open-source technology that integrates seamlessly with your existing resources.

Q. How long does it take to begin services?

The time varies from one week to several months. Speed of implementation depends on individual facility’s credentialing and privilege issues, and existing technology. Temporary facility privileges along with coordination with the IT team can help expedite the process.

Q. Does PRA have technical support?

Yes! PRA provides always-on assistance through our 24-hour toll-free call center. A Customer service representative will answer your questions or connect you directly with the radiologist handling your case. As a benefit to using paperless system, call center agents can look up all queries without delay.